Working on a society where no one is left behind

As a charity, how do you leverage the latest online technology to have maximum impact on society?

Orange Fund interface homepage

Organization

From community centers to buddy projects and from debt relief to language programs for newcomers; as the largest social fund in the Netherlands, the Oranje Fonds supports around 10,000 social projects annually with money, attention and advice.

Solution

With a new brand identity, an advanced CMS and a flexible front-end, they can now reach and help their target groups and partners even better.

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How do you turn a static brand guide into an interactive experience?

After we developed Oranje Fonds' corporate website and their three main campaign websites in 2017, a luxury problem arose. Indeed, the campaigns of NLdoet, Appeltjes van Oranje and Maatjes Gezocht were so successful that a way had to be found to more clearly link their growing awareness to the 'parent brand'. Oranje Fonds asked Havas Lemz to redesign their brand and make the campaigns part of it in a natural and consistent way. It was then up to us to bring this design to life digitally and give the communications team the best possible tools to put the brand to work online.

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Visual building blocks to support growth

A brand must continue to evolve to stay relevant. That's why we think Havas Lemz did an excellent job with a brand guide that goes beyond guidelines. But because it was not created specifically for online application, we had to develop a digital design system; a toolbox with which to create Web pages that are both style-consistent and accessible to very diverse audiences. This resource of elements, of patterns, shapes and colors, thus assures Oranje Fonds of high-quality and consistent visual communication across different websites while allowing flexible use by both its own communications team and external partners.

Migrating to a modular structure

With the 'end-of-lifetime' of the Drupal 7 CMS approaching, we decided to kill two birds with one stone: combine the implementation of the new digital design with the migration to a 'headless' setup of the Drupal 8 CMS. To make this possible, we labeled the existing modular components as Atom, Molecule, Organism or Template, in accordance with Brad Frost's method of Atomic Design. Once we redesigned these to conform to the new brand guide, these components allowed our developers to develop considerable speed in building the user interface in React. An additional benefit was the increased flexibility as we could now create our own custom components instead of being limited to outdated Twig templates.

Orange Fund slider interface desktop campaigns

A source of interaction

A "library" of components in a design system also helps when creating a frontend theme. Indeed, the migration of the corporate website to the new headless Drupal 8 CMS offers the opportunity to use a single frontend source on future projects. This means that improvements in the UX on one website (e.g., refined interactions and animations) can be easily transferred to the other. So we effectively created a plug-and-play system that allows us to focus more on functionality than styling. It represented another major improvement in cost effectiveness as we saved ourselves valuable time by not having to implement the same designs and interactions separately on different websites.

Smart content migration to avoid manual work and increase functionality

Over the years, quite a lot of content had accumulated on the Oranje Fonds website. Most of the hundreds of content pages and tens of thousands of imported items had to be migrated to the new website. So the challenge was to automate this huge job as much as possible. However, the old site contained some modules that are no longer supported in Drupal 8. To save Oranje Fonds numerous manual adjustments, we created a 'custom' migration path for some of these while replacing others with modules with improved functionality. For example, because Scald was no longer supported, we migrated to Drupal 8's Media Entity Browser. This radically improved media management while extending the application to increase usability.

The gold standard for OranjeFonds.nl

The main website of the Oranje Fonds really had to be the crowning glory of our work. There we used the headless Drupal setup purely as a content backend for the React frontend. This gives visitors an improved user experience (e.g. pleasant navigation through fast and smooth page 'reloads'), makes 'content sourcing' flexible (since it can now be sourced from anywhere) and makes optimal use of the design system by implementing components that maintain guidelines.

Quote Floris Zijlstra NL

A seamless experience across multiple systems

With presentation and interaction at a high level, it was time to renew contact with Oranje Fonds' target audiences. In this, we worked closely with Growing Minds to integrate the new platform with Salesforce Marketing Cloud and enable personalized customer journeys through their proprietary FormSuite. With all the resources at their disposal, the marketing team is now also busy realizing their online ambitions.

To recruit volunteers as part of Maatjes Gezocht, for example, they can now very effectively target specific audiences. In turn, Oranje Fonds' partner organizations can easily apply for project funding via Mijn.OranjeFonds.nl or recruit volunteers for the national NL Doet campaign. And for the annual Appeltjes van Oranje the entire process of nominating, voting and communicating is now fully streamlined. With all supported systems neatly linked together, all campaigns now offer their diverse target groups a seamless, personalized and user-friendly experience when engaging with the Oranje Fund.

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A platform to build on

With a more user-friendly, secure and faster CMS and a completely redesigned frontend, the Oranje Fonds is now equipped with all the tools they need. In the coming year, we will continue to improve the user experience and accessibility of all platforms to further increase their positive impact on our society.

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Interested?

We are happy to discuss what we can do for you! Call +31 (0)20 689 2000 or email info@uncinc.nl for an appointment.